Maintenance Request

Maintenance Info

Simply visit your tenant portal and we will address your maintenance issue. If it is an emergency that requires immediate attention, please call704.426.3034. All maintenance requests are made through the Online Portal for tracking purposes as well as vendor coordination. We have a custom, attorney-drafted addendum for Emergency Maintenance to ensure clear expectations are communicated for owners & tenants.

If this is a life threatening emergency call 911 immediately.

Important

Repair or damage caused by your negligence or misuse is your responsibility. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials. Damages or plumbing stoppages caused by your negligence or misuse will be paid by you.

Release of Key

I understand that if I do not authorize a release of a key to a vendor, I will need to be available to give the vendor access to the property.